Frequently Asked Questions

Frequently asked questions

Listed below are a list of the most frequently asked questions. They are listed by section and are colour coded by audience and service.

Helping Minds General Questions

Frequently asked questions

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

Carer Support

Who can access Helping Minds carer support?

Helping Minds’ carer support services are for people in Western Australia who are supporting a friend or family member experiencing mental health challenges.

If I get paid as a carer/support worker, am I eligible for support from Helping Minds?

Helping Minds’ carer support eligibility focuses on people supporting a friend or family member (i.e., a personal relationship).
So, if you’re paid as part of a job (e.g., a professional support worker) you may not fit the “family/friend carer” criteria. If you’re both (paid and caring for someone who is your family member/partner/friend), you may still be eligible—Helping Minds can confirm based on your situation and the service you’re seeking.

Does the person I support need a formal mental health diagnosis?

Not always. Helping Minds notes that carers can access support even if the mental health challenges are not formally diagnosed.

Do I need to live in WA to access Helping Minds?

Yes—Helping Minds services are for people who reside in Western Australia (some programs also have specific catchment areas).

Is there an age requirement?

Some services are available for people aged 7+ (and certain programs have additional age rules).

Is Helping Minds a crisis service?

No. Helping Minds is not a crisis service and may prioritise or refer people to more appropriate urgent supports when needs are acute.

What support is available for me as a carer?

Helping Minds offers a range of free supports for carers in WA, including things like peer support, counselling, and other carer supports (service availability can vary by location/program).

Is there support for the person I care for (not just for me)?

Yes. Helping Minds provides supports for people experiencing mental health challenges, including psychosocial support services and, where relevant, NDIS mental health supports (eligibility applies).

What if the person I support won’t engage with services?

You can still reach out for carer support and advice. Helping Minds supports carers even when the person they care for hasn’t been diagnosed or isn’t ready to engage.

Can Helping Minds help me navigate the mental health system?

Helping Minds’ carer-focused services include support to help carers understand options and navigate systems (and can provide referral pathways when needed).

Young people

What is early intervention in mental health?

Early intervention refers to identifying and providing timely support to individuals showing early signs of mental health challenges. It aims to prevent issues from escalating and to promote better long-term outcomes.

Why is early intervention important for young people?

Most mental health conditions develop before the age of 25. By providing early support, we can equip young people with the tools to manage emotions and challenges, reducing the impact of mental health issues later in life.

How can I tell if my child needs early intervention?

Signs include prolonged changes in behaviour, mood swings, withdrawal from social activities, difficulty concentrating, or trouble managing emotions. If you’re concerned, it’s best to seek professional advice early.

Who is eligible for early intervention services?

Young people living in City of Swan, Geraldton, Carnarvon or Broome aged 5-17 showing signs of emotional, social, or behavioral challenges, or those at risk of developing mental health conditions, may be eligible for early intervention services.

What kind of support does early intervention provide?

Support can include counseling, skill-building programs, emotional regulation techniques, and educational support, tailored to the young person’s specific needs.

Can early intervention prevent mental health conditions?

While it may not prevent mental health conditions entirely, early intervention can significantly reduce the severity and impact of mental health challenges, helping individuals build resilience.

Is early intervention effective for all mental health challenges?

Early intervention is particularly effective for conditions like anxiety, depression, and behavioral disorders. However, it can be beneficial for a wide range of mental health challenges if applied early enough.

How can parents or carers support early intervention efforts?

Parents and carers can play a key role by recognising the signs of emotional difficulties early on, seeking professional help, and providing a supportive environment at home.

Adults

Frequently asked questions

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

Education

Frequently asked questions

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

How can the NDIS support my Mental Health?

Psychosocial disability is a term used to describe a disability that may arise from a mental health challenge. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding and have an impact on living a fulfilling life. A psychosocial disability may impact on your ability to perform daily tasks, take part in society, and engage and communicate with others in your community.

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